Terms and Conditions


All items in my shop are designed and made by me. 

Because all products are handmade there may be very slight variations from one item to the next.

Also, please note that the calibration and settings of individual computer screens will display slight variations in colour.

Receipt of order confirmation

Once you have placed an order with me you will receive a receipt confirmation email. If you do not receive this email, please contact me so I can confirm that I have received your order.


All items are sent in environmentally-friendly packaging.

You will receive a confirmation email when your order has been dispatched.

Please do not hesitate to contact me regarding cancellation, returns or any other problems.

Postage & Packing

Orders will be sent via Royal Mail to UK destinations. If you require items to be sent outside of the UK, please contact me first.

All custom charges, taxes or import duties that may be payable are the sole responsibility of the purchaser.

Delivery times

I aim to ship orders within three working days of receipt.

If you are purchasing a gift and/or need delivery by a specific date, please contact me prior to placing your order. I will do my best to work to your deadline.

Availability of goods

All items are subject to availability. I will inform you as soon as possible if an item you have ordered is not available.

All items in my shop are designed and made by me, so I’m happy to replicate an item if it is out of stock. 


To be eligible, returns have to be made within 28 days of delivery. The item must be in the same condition that you received it. It must also be in the original packaging and packaged carefully for return postage.

Privacy and Data Protection

When you place an order with me you will have given me your name, email address, home address and telephone numbers. I will never share these details with third parties.


If you opt to pay via Bank Transfer you will be sent my bank details allowing you to pay directly into my account. You will not need to divulge any of your own bank details so this form of payment is entirely secure.

You can opt to pay via PayPal. Currently we cannot link to PayPal on the website, but I will be happy to send you a payment link by email. I do not receive any of your credit/debit card details as this is handled entirely by PayPal.


All rights, including copyright for this website are owned by Sue Jenkins & Toplanding Productions.

Any use of this website, its images or content, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without the express permission of Sue Jenkins.